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Instantly! After your payment is successfully processed, a digital key for your game will be displayed on the confirmation screen and sent to your email address. You can then redeem this key on the appropriate platform (e.g., Steam, GOG, Epic Games Store).

Due to the nature of digital keys, all sales are generally final once the key has been revealed or sent. However, if you encounter a technical issue with a key (e.g., it's invalid or already used), please contact our support immediately, and we will work with you and the developer to resolve the issue.

We're proud to offer one of the most developer-friendly revenue splits in the industry. A significant majority of your purchase price goes directly to the creators of the game. By buying from us, you're directly funding their current and future projects.

Most games we sell are global keys and can be redeemed anywhere in the world. If a game has specific regional restrictions, this will be clearly stated on the game's purchase button before you buy. Please check carefully if you are buying from a region with specific regulations.

We're sorry to hear that! Please double-check that you are redeeming the key on the correct platform (Steam, GOG, etc.) as specified. If it still doesn't work, please contact us directly at contact@indiegamestore.com with your order number and the key you received, and we will investigate immediately.